Last updated: July 2024
CryptlarkBit respects your privacy and is committed to protecting personal data. This Privacy Policy outlines how we collect, use, disclose, and process personal information in connection with our websites, applications, and consulting services. We comply fully with UK General Data Protection Regulation (UK GDPR), Data Protection Act 2018, and all applicable UK privacy laws. This policy applies to all individuals whose personal data we process.
We collect personal information you provide directly, including name, email, telephone, job title, company, and any other information you submit through forms or communications. We automatically collect technical information including IP addresses, browser types, device types, operating systems, and pages visited through cookies and similar technologies. During consulting engagements, we may collect professional information, company data, and project-related information you choose to share.
We process personal data based on: your explicit consent for marketing communications; contractual necessity to provide services you request; compliance with legal obligations; our legitimate business interests in operating our services and improving offerings; and in limited cases, to protect vital interests or public benefit. We ensure all processing is lawful, fair, and transparent with clear communication about data usage.
We use collected data to provide consulting services, respond to enquiries, send requested communications, send marketing information (with consent), analyse and improve our website and services, prevent fraud and ensure security, comply with legal obligations, and conduct business analysis. We do not sell your personal data to third parties. We share information only with service providers under strict data protection agreements.
We retain personal data for as long as necessary to fulfil collection purposes, including satisfying legal or reporting requirements. Contact information is typically retained for the duration of our business relationship plus three years. Marketing data is retained until you unsubscribe. You may request deletion of your data at any time, subject to legal and contractual obligations we may need to preserve data.
Under UK GDPR, you have rights to: access your personal data; request correction of inaccurate information; request erasure in certain circumstances; restrict processing; object to processing; request data portability; withdraw consent at any time; and lodge complaints with the Information Commissioner's Office. To exercise these rights, contact [email protected]. We will respond within thirty days or provide an explanation if we cannot comply.
Our servers are primarily located within the United Kingdom. When we transfer personal data outside the UK and EEA, we implement appropriate safeguards including standard contractual clauses approved by the UK government. You have the right to know about such transfers and any associated risks. We will inform you of protective measures before transferring data internationally.
For questions about this Privacy Policy or to exercise your data rights, contact [email protected] or +44 20 3828 5471. You may lodge a complaint with the Information Commissioner's Office (ico.org.uk) if you believe we violated your privacy rights. We cooperate fully with regulatory investigations.